Monthly figures
In March, our staff dealt with the following...
110 patients did not attend their appointments resulting in 29.75 hours of wasted appointment time.
!! Appointment system change !!
Please note our GP appointment system will be undergoing changes with effect from 4th March 2024. We have adjusted our surgeries to support the noticeable increase of ‘on the day’ demand from patients and hope to reduce the high number of missed appointments. We have worked hard to find the best system and really hope that the change will be a positive move forwards for patients and staff.
Appointments for our nursing team, health care assistants and allied health professionals will remain as is – please make every effort to cancel any appointment that you no longer require with these professionals, allowing us to offer the appointment to someone else in need.
Thank you.
*** National Diabetes Prevention Programme ***
We would like to invite any patients eligible for the National Diabetes Prevention Programme to join free online Patient Information Sessions. This session is designed to give you an opportunity to find out more about the programme if you are considering signing up.
Digital Self Management Courses
.jpg)
.jpg)
Request for advice
Would you like to avoid making an appointment or get advice quickly?
Did you know you can submit a request for advice from a GP at this practice?
This can be done following these simple steps during practice opening times:
- Click on the box “I want help for a medical issue”
- If your request is not an urgent issue, click on the box “None of these are present”
- Complete the boxes on the next page with as much information as you can be relevant to your issue.
- Press “Continue”
- Click on the box “Myself” or “Someone else”
- Complete the boxes on the next page – please do not forget to add your best contact number.
- Review your request including the best form of contact, either by text or phone and submit
Practice Closure Dates and Times
Please see the below practice closure times for 2024.
| | Tuesday 23rd July | 1-2pm |
| | Thursday 22nd August | 1-2pm |
| Wednesday 24th April | 1-7pm | Thursday 29th August | 1-2pm |
| Tuesday 21st May | 1-2pm | Tuesday 17th September | 1-2pm |
| Friday 24th May | 1-2pm | Friday 27th September | 1-2pm |
| Thursday 20th June | 1-2pm | Thursday 24th October | 1-2pm |
| Wednesday 3rd July | 1-2pm | Wednesday 6th November | 1-2pm |
| Tuesday 23rd July | 1-2pm | Tuesday 26th November | 1-2pm |
| Thursday 22nd August | 1-2pm | Thursday 12th December | 1-2pm |
| Wednesday 3rd July | 1-2pm | Thursday 19th December | 1-2pm |
Enhanced Access for Patients during the evenings and on Saturdays
Bramblehaies Surgery, College Surgery, Sampford Peverell Surgery, The Blackdown Practice, and Wyndham Surgery, work collaboratively as Culm Valley Primary Care Network (PCN).
As a PCN, we are now offering additional clinical appointments during the evenings and on Saturdays. We work on a rota and these appointments may be provided at any of the practice premises, subject to availability. These appointments are made available online for patients to book into directly and can also be booked via our receptionists.
HANDI Paediatric App
Not sure what to do when your child is unwell? Download the free HANDi Paediatric app, which is available right across Devon, and get expert advice on childhood illness when you need it. Search for ‘HANDi app’ on Apple or Android.
A series of short films are also available on You Tube:
Pharmacy Delays
Please note that there are pharmacy delays in processing prescriptions. Please allow at least a week before collecting your prescription from your preferred chemist.
Young People & Families Resources
NHSquicker
People across Devon and Cornwall can now download a free app which gives them information about waiting and travel times for their local urgent NHS services.
The app, NHSquicker, shows up-to-date waiting times for local emergency departments (A&Es) and minor injuries units, based on the user’s location.
It also shows live travel times to help people make informed decisions about where to go when they are in need of urgent treatment for a minor injury or illness.
People can also use NHSquicker to find information about less urgent NHS services, such as GPs, pharmacies, sexual health services, dentists and opticians.
NHSquicker is available for smartphones and tablets, on Apple and Android.
The app has been launched by the Health and Care IMPACT Network, a collaboration between the NHS across Devon and Cornwall and academics from the University of Exeter.
The launch comes at a time when doctors are urging people to consider using another urgent care service, if the issue is not serious or life-threatening, rather than an emergency department, as hospitals become busier through the winter months.
Click here for further details.
Apple download
Google Play
Facebook
Visit us on Facebook to keep up to date with practice news and NHS campaigns.